Practice Manager: Hannah Worthington
Operations Manager: Tony Volcek
The Practice Manager and Operations Manager are involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment, information technology and are responsible for running the business side of the Surgery for the Partners. The Practice Manager also supports the GPs and other medical professionals with delivering patient services and helps to develop extended services to enhance patient care.
Administration :
Bonnie Williams
Melanie Lamble
Reception
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Una Lapwood
Sue Pollard
Jo Gooding
Lindsey Cackett
Eliesha Mitchell
Sarita Bellotti
Secretary
Sue Pollard
Lindsey Cackett