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Opening Timesgreen_clock

 MorningAfternoon
Monday08:30 - 13:0013:00 - 18:00
Tuesday08:30 - 13:0013:00 - 18:00
Wednesday08:30 - 13:0013:00 - 18:00
Thursday08:30 - 13:0013:00 - 18:00
Friday08:30 - 13:0013:00 - 18:00
Weekendclosedclosed

 

Please note that in response to the requests of our patients we no longer close between 13:00 - 14:00.

We are also open between 18:00 and 20:00 on a Tuesday, Wednesday or Thursday each week for a late evening surgery.  Please call us to confirm our late evening day on a particular week.

Occasionally the surgery will close for essential training during the week. This will be well publicised before the event.

Our dispensary is open as follows:

 MorningAfternoon
Monday08:30 - 13:0013:00 - 18:00
Tuesday08:30 - 13:0013:00 - 18:00
Wednesday08:30 - 13:0013:00 - 18:00
Thursday08:30 - 13:0013:00 - 18:00
Friday08:30 - 13:0013:00 - 18:00
Weekendclosedclosed

Our dispensary is also open between 18:00 and 20:00 on a Tuesday, Wednesday or Thursday each week for a late evening surgery.  Please call us to confirm our late evening day on a particular week.

We do not have a dispenser available between 13:00 and 14:00.

Monday— Thursday Improved Access Service

As of Monday 1st October we will be offering additional evening appointments for our patients. These are different to the appointments some surgeries in the South Devon and Torbay CCG area currently offer in the evenings. This is a requirement (known as Improved Access) where practices ensure that across the week Monday-Thursday that a practice in their area is open between 6pm-8pm. To access these appointments please continue to contact your registered practice.

 

The timetable for evening appointments is detailed below:

Mondays - 6.00pm to 8.00pm – Leatside Surgery

Tuesdays - 6.00pm to 8.00pm – Chilington Surgery & Ashburton Surgery (rotation basis)

Wednesdays - 6.00pm to 8.00pm – Buckfastleigh Medical Practice & Catherine House (rotation basis)

Thursdays - 6.00pm to 8.00pm – Dartmouth Medical Practice

 

 Weekend Improved Access Service

 

As of the weekend commencing Friday 5th October 2018, we will also be offering weekend appointments situated in two central hub locations. The hub locations for our patients are Cricketfield Surgery, Newton Abbot, TQ12 2AS and Pembroke House Surgery, Paignton, TQ3 2EZ. They have been selected as the “weekend hubs” as they are considered the most suitably based surgeries geographically to serve 290,000 patients in the South Devon and Torbay area.

 

As of the weekend commencing Friday 5th October 2018 this weekend service will begin to take place. The appointments offered are by pre-booked appointments by contacting your local surgery and booking ahead. Patients will be able to be seen by a healthcare professional during these extended hours, we will be offering appointment’s with a GP, Practice Nurse and Health Care Assistant .

 

This service is very different to the current out of hour’s service where patients contact 111 in an urgent/acute situation that cannot wait until their practice is open again on the Monday. For any acute illness please still continue to contact 111, this new service is just for pre-booked routine work and is not for acute/urgent/walk in situations.

 

Please note that as this contract is being delivered at scale across the locality, you will not necessarily be seen by a Clinician known to you from your practice.

 

Please see our timetable below for the dates and times of our new service.

Cricketfield Surgery                                                          Pembroke House Surgery Cricket Field Road,    

Newton Abbot, TQ12 2AS                                                  266 Torquay Road, Paignton, TQ3 2EZ

 

Fridays - 6.00pm—8.00pm                                                      Fridays - 6.00pm—8.00pm

Saturdays - 8.00am—6.00pm                                                 Saturdays - 8.00am—6.00pm

Sundays - 8.00am—2.00pm                                                    Sundays - 8.00am—2.00pm

   

Consent:

Please note as this contract is being delivered at scale across the locality, you will not necessarily be seen by a GP, Practice Nurse or HCA known to you from your practice

 

To ensure that the Clinician you see has full access to your medical records, when you book your appointment the Administrator will ask you to consent to sharing your medical records. Once consent is gained the clinician seeing you on the day is the only person who will have access to your medical record, this consent is valid for 28 days from the appointment date. It is essential that consent is gained for you to be able to have the appointment. If you feel you do not wish to provide consent then it will not be suitable for you to book the appointment.

Thank for you your co-operation and support and we hope you make full use of this new service.

 

Parking

 

Cricketfield Surgery:

The surgery carpark is for staff only. However there is a public car park right next to the surgery. This car park does charge but it is free on Sundays.

 

Pembroke House Surgery:

Outside the surgery there is street parking available. If there are no spaces there is a council car park directly opposite the surgery.

 

 

 

 

 

 

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