The following changes to our regular GPs have or are going to occur this year:
- Dr Katie Thomas: we are very pleased to welcome Dr Thomas back to Ashburton where she trained to become a GP several years ago. She has already started working here again and has appointments on Tuesday afternoons and Thursdays all day.
- Dr Alice Beverley: we are also very pleased to welcome Dr Beverley back to Ashburton where she also trained to become a GP several years ago. She has started working here and has appointments on Tuesday mornings, Wednesday afternoons and Friday mornings.
- Dr Nick Cartmell: we are sad to report that Dr Cartmell will be leaving the Surgery at the end of August 2019 after being a Partner here for just over 10 years. He has overseen a number of improvements to how we provide services to you and a few years ago he also set the Surgery up to offer our patients involvement in clinical research. He is moving on for family reasons. Dr Cartmell will of course make sure that all the roles he provides here (for patients and behind the scenes) are handed over seamlessly, and the remaining Partners are already making plans for how the gap he leaves will be filled.
We have recently had a significant problem with our telephone system. We are due for an upgrade to the system in the next couple of months, but we are currently working with a limited solution to the problem we had.This means that you will not hear a phone message when you call the Surgery. If all the incoming lines are in use then you will hear an engaged tone. If our Receptionists are not able to answer the telephone within a set time then your call will be cancelled and you will need to redial. We are aware that this isn't ideal, and we apologise for the inconvenience, but we are limited in what the system can offer. Please bear with us as we are trying to do the best we can with a limited system. Our telephone message providing instructions of what you should do when the Surgery is closed is available and working on the telephone system.
(Site updated 18/03/2019)